561-405-0271
3233 SW 2nd. Ave., Suite 200, Fort Lauderdale, FL. 33315

FAQ

Frequently Asked Questions: Click the plus icon to reveal the answers!

Some sources of water contain high levels of minerals like calcium, potassium, magnesium, iron, and more, that harden into large deposits. These minerals build up inside pipes and appliances, forming a thick layer of scale and grime and often rust, reducing equipment efficiency (it’s like putting your thumb over a water hose). This can cause damage over time.
Any water operated equipment. Our descaling solution is safe on metals, plastics and other component materials.

Below are some popular uses.

Home use:
  • Coffee / espresso machines
  • Kettles and teapots
  • Shower heads and Faucets
  • Dishwashers
  • Washing machines
  • Irons
  • Humidifiers and vaporizers
  • Steam cleaners
  • Hot water dispensers
  • Water heaters and boilers
  • Swimming Pools
Industrial use:
  • Cooling towers
  • Locker rooms and restrooms
  • Drinking fountains and ice machines
  • Heat exchangers
  • Condensers and supply lines
  • Air conditioning coils
  • Radiators
  • Unit heaters
  • Evaporators
Eco Safeway Descalers are a scientific liquid-formula, specifically designed to dissolve all water scale, lime, calcium, rust, struvite, and other water-formed mineral deposits and grime.
Store between 25°F. and 120°F. and keep out of the reach of children and pets. This is an industrial cleaner. Containers that have been opened should be carefully resealed and kept upright to prevent leakage.
Yes. The material may be disposed through regular sewer drains with a water flush per local regulations.
The solution does not deteriorate, oxidize, saponify, or lose effectiveness for five years.

Terms of Service: 

Welcome to ecosafeway.com. Operated by Eco Safeway LLC. By entering, accessing, or using our website (www.ecosafeway.com), you agree to be bound by our terms of service, use, and conditions listed below. FAILURE TO READ OUR TERMS AND CONDITIONS, WILL UNDER NO CIRCUMSTANCES BE A REASON TO CONSIDER THEM VOID OR ALTERED.

 

Privacy Policy

Please review our Privacy Policy, which also governs your use of our Site.

General

–  Unopened products eligible for refunds and returns are processed through Amazon (FBA). If you need to request a cancellation on an order before it ships to you, we can offer store credit.
– A cancellation fee of 15% will apply to all impulse purchases.
– For deposits, please email us at info@ecosafeway.com
– Sales to minors only with parental approval. Proof of age may be required at our discretion.
– We are not responsible or liable for any injuries or potential harm caused by our products. By shopping, purchasing, browsing, or using any of our products or services; you assume all risks and are shopping at your own discretion.
– Photos, descriptions, and any other content posted on our website are the exclusive property of Eco Safeway LLC, and may not be used or reused without our specific, written permission.
– Our website (ecosafeway.com) may contain links to third-party websites or resources. Eco Safeway LLC provides these links only as a convenience and is not responsible for the content, products, or services on or available from those websites or resources or links displayed on such websites. We do not investigate, monitor, or review any third-party websites or resources to ensure their accuracy, completeness, or appropriateness. Eco Safeway LLC makes no representations or warranties with respect to the content, ownership, or legality of any such linked third-party website or resource. You acknowledge sole responsibility for and assume all risk arising from, your use of any third-party websites or resources.

Changes

We (Eco Safeway LLC) reserve the right to make changes/modifications to our website at any time, without notice, including but not limited to our Terms of Service, Privacy Policy, Promotions Terms and Conditions, Autoship & Save Terms and Conditions, Gift Card Terms and Conditions and any other terms and conditions that may apply to our Site and/or Products, programs, and services. Each time you use our Site, you should visit and review the then current terms and policies that apply to your transactions and use of our Site. If you do not agree to be bound by the then-current terms and policies, your sole remedy is not to use our Site.

We assume no responsibilities or liabilities.

Privacy Policy: 

ECO SAFEWAY LLC, values its users’ privacy. This Online Privacy Policy Agreement describes how your personal information is collected, used, and shared when you visit or make a purchase from ecosafeway.com (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We Collect Device Information Using the Following Technologies

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information including credit/debit card numbers, email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Opt-out or Unsubscribe

You can opt out of targeted advertising by:
Sending an email that you wish to unsubscribe to info@ecosafeway.com. If you wish to
unsubscribe or opt-out from any third-party websites, you must go to that specific website to
unsubscribe or opt-out.
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Links to Other Websites

Our website does contain links to affiliate and other websites. Eco Safeway does not claim nor accept responsibility for any privacy policies, practices, and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Privacy Policy Agreement applies only and solely to the information collected by our website.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We reserve the right to make changes/modifications to our Site at any time, without notice, including but not limited to our Terms of Service, Privacy Policy, Promotions Terms and Conditions, Autoship & Save Terms and Conditions, Gift Card Terms and Conditions, and any other terms and conditions that may apply to our Site and/or Products, programs, and services. Each time you use our Site, you should visit and review the then current terms and policies that apply to your transactions and use of our Site.

How to Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@ecosafeway.com or by mail using the details provided below:

Eco Safeway LLC 

3233 SW 2nd Ave. #200
Fort Lauderdale FL. 33315, United States

What is Bioremediation?  

bioremediation

bī″ō-rĭ-mē″dē-ā′shən

noun

  1. “The use of biological agents, such as bacteria or plants, to remove or neutralize contaminants, as in polluted soil or water.”